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Terms & Conditions

3. Short terms of use

3.1. Browsing the e-shop is completely free and accessible from anywhere in the world.

3.2. To shop from the e-shop, you need to register with a password and e-mail or the recipient's name, email, phone and delivery address. Registration is completely free and is done by filling out the registration form. The registered customer has the opportunity to use all the services of the store.

3.3. The user must provide e-mail and password, personal data and delivery addresses.

3.4. The e-shop of each product indicates the price, the main characteristics of the product and additional information aimed at helping to make an informed choice when buying the product.

3.5. All prices listed on the site are final.

 
4. Returns

4.1 ZEROFIT online store assures its customers that within 14 days from the date of receipt, they can return purchased goods, provided that it is not used, NOT WASHED, that it is clean, without side odors (such as cream, perfume or cigarette smoke), accompanied by the original packaging, labels.

4.2 If the described conditions are not met, the claim for return / return will not be considered.

4.3 The courier costs for the returned goods are at the expense of the customer.

4.4 The refund is done by returning the goods with cash on delivery option, as the costs of the shipment and COD are at the expense of the Customer.

4.5 In case of a complaint, the cost of the returned goods is refunded or replaced at the customer's choice.

4.6 Shipments with returned goods, which due to improper packaging were damaged during transportation, will be sent back to the customer at his expense


Conditions for return: Sending with COD at the expense of the Client to address Sofia, office econt Obelya 2, tel: 0887988770


5. Obligations of the user

The user undertakes:

5.1. to indicate an exact and valid telephone number, delivery address and e-mail address for correspondence;

5.2. to pay the price of the goods ordered by him;

5.3. to pay the delivery costs, except in cases where the delivery costs remain at the expense of the Supplier;

5.4. to receive the goods;

5.5. take all care and take the necessary measures in order to protect your password;

5.6. in view of the specifics of the Internet protocols and the security in the protection of the password data, to terminate the session in which he has logged in to his user profile by pressing the virtual button "exit";

 
6. Personal data

The TRADER guarantees to its Users / clients the confidentiality of the provided information and personal data. The latter will not be used, provided or brought to the notice of third parties except in the cases and under the conditions specified in these General Terms and Conditions. The TRADER protects the personal data of the user / customer, which became known to him when filling in the electronic form for making a purchase application, and this obligation is waived in case the Customer has provided incorrect data. Subject to applicable law and the provisions of these General Terms and Conditions, the TRADER may use the personal data of the Customer only for the purposes provided in the contract. Any other purposes for which the data is used will be in accordance with the Bulgarian legislation, the applicable international acts, the Internet ethics, the rules of morals and good manners.

The TRADER undertakes not to disclose any personal data about the Client to third parties - government agencies, companies, individuals and others, except in cases where he has received the express written consent of the Client, the information is requested by government agencies or officials who current legislation is empowered to request and collect such information. The TRADER is obliged to provide the information by law.

 
Merchant details

 
7. Orders and delivery outside Bulgaria

Customers outside the territory of Bulgaria can ask about the conditions and delivery terms for the respective country by email.

 
8. REDUCED GOODS

8. 1. Customer discounts are not valid for products in promotion or with reduced prices.

8.2. In case of a return, reduced items are NON-REFUNDABLE. They can be replaced with another product/s at a discount or at a regular price at the same price or the customer can be provided with a voucher for purchase from the online store.